Privacy Policy
FRENCH ELECTRICAL LTD – PRIVACY POLICY
French Electrical use of this Website is subject to these Terms and Conditions (inclusive of Our standard Terms and Conditions for the supply of Services, that includes the incidental supply of Debt Recovery Vouchers or Personal Property Security Registration Vouchers or Terms of Trade documentation “Goods” or Website Development) Privacy Policy, Refund Policy any other documents referred to herein) which constitutes the full agreement between You and Us.
Please read these Terms and Conditions carefully before You use the Website.
By using the Website, You indicate that they have, effective upon the date on which You have used the Website, read, accepted, and agreed to be bound by these Terms and Conditions.
If You do not agree with these Terms and Conditions, You should cease using the Website immediately.
Definitions
“Agreement” means the terms and conditions contained herein, together with any quotation, order, invoice, or other document or amendments expressed to be supplemental to this Agreement.
“We”, “Us”, “Our” or “Ourselves” means the French Electrical Limited located in New Zealand, its successors and assigns, or any person acting on behalf of and with the authority of contracting legal entity.
“You”, “Your” or “Yourself” means any person/s (end-user) being of the legal age of eighteen (18) years.
“Incidental item(s)” means goods and/or services that may be purchased or sold through this Website to be supplied and/or provided by Us to You, as specified on Our Website.“Website” means a location which is accessible on the Internet through the World Wide Web and which provides multimedia content via a graphical User Interface.
“Prohibited Content” means any content on any advertising media that:
- is, or could reasonably be considered to be, in breach of New Zealand’s Broadcasting Act 1989; the Fair Trading Act 1986, the Consumer Guarantees Act 1993; or any other applicable law or applicable industry code; or
- contains, or could reasonably be considered to contain, any misrepresentations; or is, or could reasonably be considered to be, misleading or deceptive, likely to mislead or deceive or otherwise unlawful; or
- is, or could reasonably be considered to be, in breach of any person’s Intellectual Property Rights (including, but not limited to, the distribution of digital files or any other material in which We do not own the copyright).
“Personal Information” means any information that identifies or can be used to identify You, directly or indirectly. Examples of Personal Information include, but are not limited to, first and last name, date of birth, email address, gender, occupation, or other demographic information.
“Confidential Information” means information of a confidential nature whether oral, written, or in electronic form including, but not limited to, this Agreement, a party’s Intellectual Property, operational information, know-how, trade secrets, financial and commercial affairs, contracts, Seller information, and pricing details.
Acceptance
We reserve the right to change any of the Terms and Conditions displayed on this Website (including our Privacy Policy Manual) at any time by notifying You through this Website that We have done so. By continuing to use this Website it shall be deemed that You agree to be bound by the amended terms and conditions as notified and posted on the Website.
If You intend to transact through this Website (i.e purchase goods and/or services) then You warrant that You are at least 18 years of age, that You have the power to enter into this Agreement and You acknowledge that this Agreement creates binding and valid legal obligations upon You.
Compliance with Laws
You represent and warrant that Your use of this Website will comply with all applicable laws and regulations (including but not limited to, EU Data Privacy Laws (including the General Data Protection Regulation “GDPR”) (collectively, “EU Data Privacy Laws”) and the New Zealand Privacy Policy Act 1993 (including Part II of the OECD Guidelines and as set out in Schedule 5A of the Act) or any other applicable laws.
Privacy Policy
We are committed to protecting Your Privacy in accordance with New Zealand Privacy Principles. We also recognise that when You choose to provide Us information about Yourself that You trust Us to act responsibly and in Your best interests therefore We have the following policies in place to protect Your personal information.
Storing Your Information
We will take all reasonable steps to ensure that Your information held by Us is accurate up-to-date, complete, applicable, is not misleading, and will only be used for the purposes stated in this document and/or Our Privacy Policy Manual. We will maintain security safeguards to protect Your information and will take all reasonable steps to ensure that Your information is not disclosed to any unauthorised person or entity.
Securing Your Information
When making a transaction through this Website Your information will pass through a secure server using SSL (secure sockets layer) encryption technology. The encryption process ensures that Your information can not be read by or altered by outside influences.
Information We Collect
When You request Goods or Services We may collect Personal Information supplied by You when You complete an online form in order to facilitate the purchase of Goods and/or Services. Such information will enable Us to process Your transactions efficiently, analyse our Website services and enable Us to provide a higher level of customer service (which may include informative or promotional activities).
We may also collect the following information/tracking data for statistical purposes and to help Us understand how to make Our Website more available and user friendly for You and to measure the success of any advertising activities We may undertake:
- Your IP address.
- The date and time of Your visits to Our Website.
- Your clicks and activity on this Website.
- The referring Website if any through which You clicked through to this Website.
- Technical information on Your browser, device, and operating systems.
Information We Release
We will only release information about You as authorised by Yourself, required by law, or where required in order for Us to provide Goods or Services to Yourself e.g to third party suppliers, or delivery companies. Where supplied to such third parties the information provided will only be sufficient for the third party to perform their services and may not be used by them for any other purpose.
We will not release Your information for any purpose which You could reasonably expect us not to release the information.
Except as detailed above We do not share, give, sell, rent or lease information to third parties and Your Personal Information will only be disclosed to those employees within Our organisation who have a need to know in order to ensure You are provided with information about Our Services or to request Goods and Services through this Website.
Under the Privacy Act legislation, You can ask to see any information We may hold about You and You also have the right to have any inaccuracies in the same corrected by Us. We will comply with any such requests to the extent required by the Privacy Act legislation within fourteen (14) days of the receipt of Your request. We may ask you to verify your identity in order to help us respond efficiently to your request.
Questions & Concerns
If You have any questions or comments, or if You have a concern about the way in which We have handled any privacy matter, please use Our contact form via this Website to send Us a message. You may also contact Us by postal mail or email at:
179c Harris Road, East Tamaki, Auckland 2010, New Zealand
Website: www.frenchelectrical.co.nz
Email: info@www.frenchelectrical.co.nz
Cookies
We and our partners may use various technologies to collect and store information when You use this Website, and this may include using cookies and similar tracking technologies, such as pixels and web beacons. These web beacons track certain behavior such as whether the email sent through the Website was delivered and opened and whether links within the email were clicked. They also allow Us to collect information such as the recipient’s:
- IP address, browser, email client type, and other similar details;
- Tracking Website usage and traffic;
- Reports are available to Us when We send an email to You, so We may collect and review that information.
These cookies do not read Your hard drive but may be stored on Your hard drive to enable Our Website to recognise You when You return to the same.
- technical information on browser connections
This statistical information is anonymous and no attempt is made to identify users or their individual browsing activities. We simply use this aggregate data to analyse our website performance e.g. which parts of the Site users are visiting, what content or services are most popular, and to measure the effectiveness of any advertising we may undertake.
Mailing Lists
If at any time You are on a mailing list of Ours then You may request to be removed from the same and We will comply with Your request if there is no unsubscribe button provided then please contact Us with Your request using the “Contact Us” section of this Website.
Returns, Damaged, or Defective Services
Our policy in relation to Returns, Damaged or Defective Goods and/or Services shall be as specified in Our standard Terms and Conditions for the supply of the Services. We shall not accept returns for change of mind or if You make a wrong decision unless due to our negligence or incorrect information supplied by Ourselves.
Copyright and Trademarks
The contents of this Website are at all times the copyright or trademark property of either Ourselves, Our suppliers, or linked third parties and You may not distribute, reproduce, display, publish any trademark or other content of this Website for any purpose whatsoever without the prior written approval of Us, Our suppliers or linked third parties (each as applicable). Furthermore, You agree to indemnify Us against any claims, costs, damages, or losses incurred by Us should You fail to comply with the clause.
Advertisers and Linked Sites
The display on Our Website of any advertiser or the provision of a link to third party Websites does not constitute Our endorsement of either the advertiser or third party provider or any of their Website content or business practices. As We do not have any control of the content of any third-party Websites, access to such Websites is at Your sole risk and We recommend that You thoroughly review the terms and conditions of use and the Privacy policies of any third-party Website immediately once You access such a Website.
We shall accept no liability in regards to any dealings, promotions, or activities between Yourself and advertisers or third-party providers.
Specialised Information
Any specialised information provided on this Website is given in good faith based on Our knowledge, experience, or information provided to Us by Our suppliers, or derived from sources believed to be accurate at the time the information is received by Us, therefore it is recommended if You have any concerns as to the suitability of Goods or Services provided through this Website in respect of the use of the Goods or Services or their suitability for a particular use that You contact Us or seek an external professional opinion.
Continuous Service
Due to the inherent nature of Websites, We cannot guarantee uninterrupted or continuous availability of this Website and You accept that the Website may also be unavailable from time to time for maintenance or scheduled upgrades. Where able We shall give You advanced warning of the same. We shall accept no liability in relation to Website downtime whether scheduled or otherwise.
Termination of Use
These terms and Your access to Our Website may be terminated by Us (at Our sole discretion) at any time without notice or any requirement to give You a reason why. In the event of termination under this clause, We shall have no liability to You whatsoever (including for any consequential or direct loss You may suffer).
Jurisdiction
Our Website is hosted and controlled by Us from the country of origin. It can be accessed from countries around the world to the extent permitted by the Website. As each country has laws that may differ from New Zealand, by accessing this Website, You agree that the laws and statutes of New Zealand shall apply to any dealings, actions or claims arising out of, or in relation to, this agreement, or Your use of this Website, irrespective of any conflict with any laws and statutes applicable to Your country of domicile.
In addition, We or Our subcontractors may use cloud technology to store or process Personal Information, which may result in the storage of data outside New Zealand. It is not practicable for Us to specify in advance which country will have jurisdiction over this type of offshore activity. All of Our subcontractors, however, are required to comply with the New Zealand Privacy Act in relation to the transfer or storage of Personal Information overseas.
You further acknowledge and agree that the filing of a claim against Us (if any) must be made in New Zealand in which Our principal business premises in New Zealand is domiciled, and that any legal proceedings will be conducted in English.
We make no representation that Goods or Services offered through this Website are appropriate, available, or suitable for use in countries outside of New Zealand, and accessing any material or content from, or through, this Website which is illegal in Your country of domicile is strictly prohibited.
General
The failure by either contracting party to enforce any provision of these terms and conditions shall not be treated as a waiver of that provision, nor shall it affect that party’s right to subsequently enforce that provision. If any provision of these terms and conditions shall be invalid, void, illegal, or unenforceable the validity, existence, legality, and enforceability of the remaining provisions shall not be affected, prejudiced, or impaired.
We shall be under no liability whatsoever to You for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by You arising out of a breach by Us of these terms and conditions (alternatively Our liability shall be limited to damages which under no circumstances shall exceed the Fee of the Services).
Feedback: Feedback is provided for the purpose of facilitating trading by You on Our Website. Feedback provided on other parties must not contain offensive, defamatory, retaliatory, or inappropriate language or content. We may remove any feedback that is considered to be offensive, defamatory, retaliatory, or inappropriate.
You may only give feedback that relates to a specific transaction. You must not post feedback on a transaction that does not relate to that specific transaction.
You must not post feedback about Yourself or include any contact details or Personal Information in Your feedback.
Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm, or other events beyond the reasonable control of either party.
This Privacy Policy applies to your use of the French Electrical Limited website – www.frenchelectrical.co.nz. It provides information for both visitors to the site and all customers who use any products or services that we provide on or through the Site.
Should we change our website privacy statement for any reason, such changes will be posted to this page. However, if you have any questions relating to this privacy policy, please do not hesitate to contact us.
GET IN TOUCH FOR A NO FUSS, NO STRINGS ATTACHED, DISCUSSION ON HOW WE CAN BEST HELP YOU.
Why Choose Us
BEST QUALITY
Our highly qualified team at French Electrical have the creative know-how, and only use the industry’s best products.
STRATEGY
From planning through to conception, our aim is to deliver a clear strategy to achieve your electrical needs.
SUSTAINABILITY
We’re invested in our future. We believe in sustainable practices, to save you money and the earth at the same time. For more on our practices, give us a call today.